Modifying backroom pick shortage resolution

You can modify an existing backroom pick shortage resolution.

1. Perform the following steps to view store administration rules:
   1. Log in to Sterling Store Engagement as a system administrator.
   2. From the Organization menu, select the organization for which you want to apply the rules.
   3. Click System Setup. The System Setup home page opens.
   4. Expand the Store Administration menu. A list of store administration rules is displayed.
2. Expand the Backroom Pick Rules menu and then click Backroom Pick Shortage Resolution. The Backroom Pick Shortage Resolution window opens. You can view the existing backroom pick shortage resolutions.
3. In the Shortage Resolution Name field, click and modify the name. The new name is displayed when the store associate selects the shortage resolution during backroom pick.
4. In the Shortage Resolution Description, click and modify the description.