When a customer, pickup recipient, or gift recipient arrives at a store to collect the products in an order, the store associate can use the "Customer Pickup" feature to identify the person at the store front, scan the products that are available, mark shortages, confirm the process, and print a customer pickup acknowledgment.
- Products in the order.
- Products that are already picked up by the customer.
- Products that the customer has canceled.
- Products that the customer is yet to pick up.
Once the picker's identify is verified, the store associate can collect the products from the staging location and update the system by scanning the data and manually entering quantities. Also, the store associate can mark shortages, if any. Once products are ready to be taken by the customer, the store associate can confirm that the completion of the process and print the acknowledgement for the products that were picked up by the customer.