Change delivery method

A store associate can modify the delivery method of an order line by clicking the Edit icon next to the current delivery method.

The Edit Delivery Method window is displayed with two tabs, one for Ship and the other for Pickup. By default, the Edit Delivery Method window displays the tab corresponding to the current delivery method of order line. Based on the output of the getFulfillmentOptionsForLines API, appropriate options are displayed in each of the tabs. However, the store associate will not see the In-Store option as a delivery method. The getItemAvailabilityForStore API is called to fetch the product availability for the delivery methods.

Note: The store associate cannot modify the delivery method of an order line that is already in Carried status.

The store associate can choose either Ship or Pickup as the delivery method and select the appropriate options.

When the delivery method of an order line is changed from Pickup to Ship, the modifyFulfillmentOptions API is called to set the DeliveryMethod attribute to SHP and the CarrierServiceCode attribute based on the selected carrier service option, if applicable. The getCarrierServiceOptionsForOrdering API is called to retrieve the list of carrier services in the Ship tab. The modifyFulfillmentOptions API also sets the shipping address for the order line, if the order does not already have a shipping address.
When the delivery method of a product is changed from Ship to Pickup, the modifyFulfillmentOptions API is called to set the DeliveryMethod attribute to PICK and ShipNode attribute to the selected store. The logic implemented to select or change a store is applicable. For more information, see Change pickup store.
In these scenarios, the modifyFulfillmentOptions API is called in the pending changes mode provided there are no existing pending changes and the status of the order line is less than Scheduled. If the status of the order line is Scheduled or beyond and the Allow Modifications of Orders Beyond Scheduled Status rule is enabled, the pending changes are committed; the order line is unscheduled upon confirmation by the user. Similarly, if a shipment has been created for the order line, the order line is removed from the shipment before the store associate can proceed to make any changes. The getCompleteOrderDetails API is called to refresh the screen with the new delivery method. On click of Save, the changeOrder API is called to permanently apply the changes to the order.