Adding promotions or coupons
You can apply new coupons or promotions to an existing order.
- Log on to Sterling Store Engagement and switch to Customer Service View by using the eye icon.
- Search for the order and go to the Order Summary screen.
- Click Edit. The Edit Order screen opens.
- Click APPLY COUPONS.
- Scan the coupon or enter the coupon code and the coupon is applied to the order. The Edit Order screen is updated with price changes.
- Click Save. The promotions are applied to the order.