Order modification Adding a product to an orderYou can add a new product to an existing order and capture appropriate payment details for the change in order total.Canceling a product from an orderYou can cancel an individual product from a confirmed order and provide a refund to the customer.Editing order line quantityYou can increase or decrease the quantity of an order line in an existing order and capture the payment details for the change in order total.Changing a variation productYou can change a variation product in a confirmed order and capture payment for any changes in the order total.Changing delivery methodChange pickup storeChanging order addressYou can change the shipping address of the order from the Edit Order screen.Changing orderline addressYou can change the shipping address of an order line from the Edit Order screen.Adding promotions or couponsYou can apply new coupons or promotions to an existing order. Appeasing a customerYou can appease a customer who is unhappy with a product or order, by offering suitable appeasement options.