Order modification

Adding a product to an order
You can add a new product to an existing order and capture appropriate payment details for the change in order total.
Canceling a product from an order
You can cancel an individual product from a confirmed order and provide a refund to the customer.
Editing order line quantity
You can increase or decrease the quantity of an order line in an existing order and capture the payment details for the change in order total.
Changing a variation product
You can change a variation product in a confirmed order and capture payment for any changes in the order total.
Changing delivery method
Change pickup store
Changing order address
You can change the shipping address of the order from the Edit Order screen.
Changing orderline address
You can change the shipping address of an order line from the Edit Order screen.
Adding promotions or coupons
You can apply new coupons or promotions to an existing order.
Appeasing a customer
You can appease a customer who is unhappy with a product or order, by offering suitable appeasement options.

Parent topic: Managing