Archived resolved issues in previous years

Defects that were addressed in major and minor updates of Sterling Store Engagement and updates to Store Inventory Management in previous years.

For the list of resolved issues in Sterling Order Management System, Sterling Store Engagement (legacy), and Sterling Call Center, see IBM® Support page.

Important: If you override any component that needs to be modified as part of the resolved issues, merge the modified files with your custom code to get the fixes in your environment. For more information about merging the modified files with your custom code, see Modifying application-provided components.

17 October 2022 (Store Inventory Management update)

The non-production environments are upgraded on 17 October, 2022. The production environments are upgraded on 26 October, 2022.

The following defects are addressed in this update to Store Inventory Management:

Case number	Description
TS010511917	Unable to cancel move requests in the production environment. This issue is resolved.
TS009422255	Users were able to create an ad hoc cycle count for the same SKU and Bin before systemic count variance approval, and the manager was able to approve both cycle count tasks. This issue is resolved.
TS010090385	The automation test cases fail due to the IBM SIM service error in the pre-production environment. This issue is resolved.
TS010670292	Unable to discard a draft transfer order. This issue is resolved.
TS010342229	When users attempt to receive a shipment by scanning a carton, the error message, Serial already exists is displayed. This issue is resolved.

30 September 2022 (Release 10.0.2209.1 (22.3 Minor update 1))

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS010613183	A new resource permission for sitemap is introduced, which can be hidden by not providing the resource permission.
TS010303516	You can override the navigation bar so that users can customize it as required for their business. For more information about overriding the navigation bar, see Modifying application-provided navigation bar.
TS010514992	The last move task, for which a target location is not assigned must be stamped with the scanned location. This issue is resolved.
TS010579839	When you extract and deploy customizations in a production environment, literals for an override route and a new flow extensibility are not translated. This issue is resolved.

26 August 2022 (Release 10.0.2209.0 (22.3))

No defects are addressed in this major release.

29 July 2022 (Release 22.2 Minor update 2)

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS009905603	In a Single-Sign On (SSO) environment, when you log out and again log in to the application, a blank screen is displayed due to stale cookies from the previous session. This issue is resolved. The cookies are cleaned up during logout.
TS009957774	In the Modify search page, the previously selected location is not reset on selecting the Clear selection option from the drop-down list. Even if you manually delete the value, the application does not reset the location. This issue is resolved. On selecting the option to clear selection, the previously selected location is reset. Also, the Clear selection option is provided in the Location drop-down list.
TS008420033	Cycle count requests can be assigned only to store users and not other users who are not store users but have permission to start cycle count. This issue is resolved. Based on the team configuration, store managers can now assign cycle count requests to all users who have permission to access the store.

25 July 2022 (Store Inventory Management update)

The non-production environments are upgraded on 25 July, 2022. The production environments are upgraded on 29 July, 2022.

The following defects are addressed in this update to Store Inventory Management:

Case number	Description
TS009601417	When a variance threshold is zero, and on completing a count task, if there is a discrepancy the application does not generate variance. This issue is resolved.

24 June 2022 (Release 22.2 Minor update 1)

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS008998226	In the Move list screen, when you apply the 'ad hoc' filter type, zero units are displayed for all the ad hoc move requests. This issue is resolved.
TS008870049	The scanned location is replaced for the all the move tasks that contain zero units and target location stamped. This issue is resolved. The scanned location is replaced only for those move tasks for which the target location is not stamped.
TS007825096	In the Putaway screen, a bar code scan is initiated even though the previous bar code scan request is not complete. This issue is resolved.
TS008420033	Cycle count requests can only be assigned to the current store user and not to other users who are not store users but has access to the store for performing cycle count. This issue is resolved. Store managers can search and assign any user who has access to the store based on the team configuration.

27 May 2022 (Release 22.2)

The following defects are addressed in Sterling Store Engagement as part of this major update.

Case number	Description
TS007516674	For a single location store, when you scan a location while initiating a transfer order, it results in performance degradation. This is because a large number of products exists in the default location. This issue is resolved. For a single location store, you cannot scan a location while initiating a transfer order. Scan the products for which you want to create a transfer order. The location type in the `modifySearch` modal is not reset when you select the Clear selection option from the drop-down list. Also, the drop-down list does not provide the Clear selection option for the Location drop-down list. When you manually clear the value, the location that you selected is not reset. This issue is resolved. The Clearing locationType selection option resets the previous selection. In the `modifySearch` modal, the Location clear selection option is added to the Location drop-down list.
TS007928302	In the Transfer order summary screen, you cannot cancel an order if the associated pick request is canceled. This issue is resolved.
TS007559818	A performance degradation is observed when you receive shipments for a transfer order from a distribution center to a store. This issue is resolved.

02 May 2022 (Store Inventory Management update)

The non-production environments are upgraded on 24 April, 2022. The production environments are upgraded on 02 May, 2022.

The following defects are addressed in this update to Store Inventory Management:

Case number	Description
TS008028499	During cycle count, the canceled counts tasks are displayed in the Bulk assign tasks screen. This issue is resolved. The canceled count tasks are not considered as unassigned tasks, and therefore, does not display either in the Bulk assign tasks screen or Unassigned count tasks list.

29 April 2022 (Release 22.1 Minor update 2)

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS008272487	The Batch list screen is taking time to load because two sequential calls are triggered to fetch batch count and batch list. This issue is resolved. To fetch batch count and batch list, parallel calls are triggered.
TS007825096	In the Receive screen, the bar code scanner input is not preventing bar code scans even before the previous bar code scan request is complete. This issue is resolved. The focus is removed from the bar code scan field until the previous bar code scan request is complete. Thus, prevent any parallel call.
TS008988444	You cannot cancel move requests that contain multiple serialized and non-serialized products, because, when you click the Select all button, the `cancelAllApplicableQuantity=true` property for serialized products is not included in the input. This issue is resolved. On clicking the Select all button, the `cancelAllApplicableQuantity=true` property is included in the input, and the selected move request gets canceled.
TS008714009	When you switch packages, the number input field for weight and quantity is not updated. This issue is resolved. The input fields display the updated weight and quantity that are retrieved from an API response.

4 April 2022 (Store Inventory Management update)

The non-production environments are upgraded on 28 March 2022. The production environments are upgraded on 04 April 2022.

The following defects are addressed in this update to Store Inventory Management:

Case number	Description
TS008001194	Cycle count tasks are not generated when there were large number of items. This issue is resolved.
TS008519081	After you deposit all the items to the target location, if some or all quantity is not available in the target location the reclassification process fails. This issue is resolved. The quantity that is available in the target location is reclassified.
TS008195726	When you initiate a transfer order, all products in the scanned location including the products with zero inventory are displayed. This issue is resolved. Products with zero inventory are not displayed.
TS006934927	For unavailable and read timeout Cassandra exception, the application attempts to retry three times before delegating the unavailable and read time exceptions directly as a response.
Internal	You can initiate a cleanup request for transactional or configuration data for a particular tenant.

31 March 2022 (Release 22.1 Minor update 1)

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS008867813	After you receive a shipment completely, in the Received List page the shipment status is displayed as `Being Received`. Also, in the List page the Continue button is enabled. When you click Continue, the shipment status is displayed as `All the containers are Received`.

1 March 2022 (Store Inventory Management update)

The following defect is addressed in this update to Store Inventory Management:

Case number	Description
TS008565044	Cycle count job creates redundant count requests.

25 February 2022 (Release 22.1)

The following defects are addressed in Sterling Store Engagement as part of this major update.

Case number	Description
TS007150304	In the Shipment summary page, the shipped quantity is mapped to packed quantity on shipment, which is 0 for transfer order. After marking transfer orders as shipped, the correct-shipped quantity is displayed in the Shipment summary page.
TS005714395	iframe is not used anymore to log out of Google session in Google Chrome.

14 February 2022 (Store Inventory Management update)

The non-production environments are upgraded on 07 February 2022.

Note: The production environment will be upgraded on 14 February 2022.

The following defects are addressed in this update to Store Inventory Management:

Case number	Description
TS008244683, TS008059388	You could create a putaway task only after the add inventory request is processed by Store Inventory Management backend. Due to this, putaway task creation failed intermittently. This issue is resolved. A putaway task is created immediately after calling the Add Inventory API.
TS007956441	When you configure a JWT-based webhook to publish an event, the JWT access token returns null, and the webhook gets disabled. Due to this, the publish/subscribe messages are not published to the production environment. This issue is resolved. Whenever the JWT access token returns null, the application retries five times to get an access token. Also, whenever a webhook is disabled, an alert is raised.

Case number

Description

TS008244683, TS008059388

You could create a putaway task only after the add inventory request is processed by Store Inventory Management backend. Due to this, putaway task creation failed intermittently.

This issue is resolved. A putaway task is created immediately after calling the Add Inventory API.

TS007956441

When you configure a JWT-based webhook to publish an event, the JWT access token returns null, and the webhook gets disabled. Due to this, the publish/subscribe messages are not published to the production environment.

This issue is resolved. Whenever the JWT access token returns null, the application retries five times to get an access token. Also, whenever a webhook is disabled, an alert is raised.

28 January 2022 (Release 21.3 Minor update 2)

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS007090123	While creating a shipment or an order, the `Createts` time is added in the UTC format. Therefore, in list pages, when `FromCreatets-ToCreatets` filter criteria are applied, an incorrect list is displayed. This is due to the time difference as the time passed in the filter criteria is the local time. Also, `CreatetsQryType` is set incorrectly to `DATERANGE`. This issue is resolved. The date is converted to ISO string format. Also, `CreatetsQryType` is changed to `BETWEEN`.
TS007677932	Only first 10 cartons are displayed in the Receiving and Summary screen even if the number of cartons are more than 10 in the same shipment. This issue is resolved. The condition to display next set of records is corrected. Scroll down to view the remaining cartons.
TS007170314	In the Pack products screen, the focus on the Scan field is not visible in mobile resolution. This issue is resolved. Auto focus is enabled for the Scan field.
TS008144192	The `createItemNodeDefn` and `modifyItemNodeDefn` API calls fail when they make SIM calls where the item ID has reserved characters, such as #. The URL encoding is addressed to resolve this issue.

14 October 2021 (Release 21.3 Minor update 1)

The following defects are addressed in Sterling Store Engagement as part of this minor update.

Case number	Description
TS006676434	The following issues are resolved. ModifySearch retains the previously searched node name in the user interface when a user filters the node with zero search results. The Reset current inventory selection option is available for the source screen in Re-classification, Repair, and Return but when a user clicks this option, it does not reset the location that is selected. Banner message is not displayed when a user clicks the Reset current inventory selection option in the destination page of move if multiple items are in the move. When multiple move tasks are available with different destination locations in the move deposit page, when a user clicks the Reset current inventory selection option and scans any location, the destination is assigned to all move tasks that are available in the move.
TS006971584	When Store Inventory Management is disabled, in the batch list filter, department codes are displayed instead of department names. This issue is resolved and department names will be displayed instead of the department codes in the batch list filter. Department filtering is not working. This issue is resolved.

Case number

Description

TS006676434

The following issues are resolved.

ModifySearch retains the previously searched node name in the user interface when a user filters the node with zero search results.
The Reset current inventory selection option is available for the source screen in Re-classification, Repair, and Return but when a user clicks this option, it does not reset the location that is selected.
Banner message is not displayed when a user clicks the Reset current inventory selection option in the destination page of move if multiple items are in the move.
When multiple move tasks are available with different destination locations in the move deposit page, when a user clicks the Reset current inventory selection option and scans any location, the destination is assigned to all move tasks that are available in the move.

TS006971584

When Store Inventory Management is disabled, in the batch list filter, department codes are displayed instead of department names.
This issue is resolved and department names will be displayed instead of the department codes in the batch list filter.
Department filtering is not working.
This issue is resolved.

1 October 2021 (Store Inventory Management update)

The following defect is addressed in this update to Store Inventory Management.

Case number	Description
TS006551782	After a putaway task, a few serialized products that are a part of this putaway task are missing in Store Inventory Management (SIM). This issue is resolved.

23 August 2021 (Release 21.3)

The following defect is addressed in Sterling Store Engagement as part of this major update.

Case number	Description
TS006505879	The publish/subscribe messages fail to process in case of a move inventory task for returned products, when an alternate location is selected to deposit the moved inventory. This issue occurs because the references attribute was not getting populated. This issue is resolved now and the references attribute is populated as expected.

29 July 2021 (Store Inventory Management update)

The following defects are addressed in this update to Store Inventory Management.

Case number	Description
TS005754233	Multiple messages are published for the `countRequestCompleted` event for a single count request. This issue is resolved.
TS005727272	On performing record-count as 0 and then performing record-count with the serial, sometimes a variance is shown with the serial shown as both 'found' and 'missing'. This issue is resolved. Same item being present under both found and missing is an invalid variance. Hence, this variance is removed.

23 July 2021 (Release 21.2 Minor update 2)

The following defects are addressed in this minor update to Sterling Store Engagement.

Case number	Description
TS005907093	A NullpointerException is displayed during the `ISFUpdateShipmentsOfBatchSynchronously` API calls when shipments are not present in Sterling Order Management System. This issue is resolved.

16 April 2021 (Release 21.1 Minor update 1)

The following defects are addressed in this minor update to Sterling Store Engagement.

Case number	Description
TS004362986	On looking up inventory, if the search returns one product, the details page for that inventory is displayed. This issue is resolved. On looking up inventory, if one product is returned as the search result, the list page opens and the inventory that matches the search criteria is displayed.
TS005274814	The View details page does not display the correct discrepancy information when the inventory status of a serial number is changed during cycle count. This issue is resolved.
TS005250666	During transfer inventory, availability check is always performed even though inventory is available. This issue is resolved. The availability check can now be controlled by using the following property: `yfs.isf.transferorder.enable.iv.availabilitycheck`
TS005274844, TS005274830	On clicking Pick all during backroom pick, incorrect confirmation message gets displayed at times. This issue is resolved.
TS005250718	When Allow cash and carry is not selected, on clicking the product description link, the product details window displays `Unable to fetch products details`. This issue is resolved.