Removing products from inventory

You can adjust the inventory of a store by removing products from the inventory.

1. Log in to Sterling Store Engagement.
2. From the application menu, select Inventory management.
3. In the More Tasks portlet, click Lookup inventory.
4. Scan the SKU or serial number of the product. You can also search for a product by using a keyword, if you have a catalog index server set up.
   Alternatively, you can also click Advanced search to search for a product based on other criteria such as the Product SKU, Inventory status, Location type, or Location.

   Note: Advanced search, which is by location and location type, is not available for single location stores.
5. Click Actions > Remove inventory.
6. Scan or enter a location.
   Note: If location scan is not mandatory, that is IS_LOC_SCAN_MANDATORY is set to N, instead of the scan field, choose the location from Locations list.
7. From the Product class list, select the product class of the product.
8. For a serial-tracked product, scan or enter serial numbers for all units that you want to remove from the location. If you include a product that you do not want to remove from the location, click -. Rescan the serial number and click Done.
   For an SKU-tracked product, manually adjust the quantity of the product that you want to remove.
9. From the Segment type list, select the segment type of the product.
10. From the Segment list, select the appropriate segment.
11. From the Select reason list, select a reason for removing the products.
12. Click Done.