Next-generation platform

Adding products to inventory

You can adjust the inventory of a store by adding products to the inventory.


  1. Log in to Sterling Store Engagement.
  2. From the application menu, select Inventory management.
  3. In the More Tasks portlet, click Lookup inventory.
  4. Scan the SKU or serial number of the product. You can also search for a product by using a keyword, if you have a catalog index server set up.
    Alternatively, you can also click Advanced search to search for a product based on other criteria such as the Product SKU, Inventory status, Location type, or Location.
    Note: Advanced search, which is by location and location type, is not available for single location stores.
  5. Click Actions > Add inventory.
  6. Scan a location or in case of non-serialized products, enter a location.
    Note: If location scan is not mandatory, that is IS_LOC_SCAN_MANDATORY is set to N, instead of the scan field, choose the location from Locations list.
  7. Complete one of the following steps:
    • For a serial-tracked product, scan or enter the serial number for all units that you want to add to the location. If you want to remove one or more units of a product that you added, click Remove. Scan the serial number, and click Done.
    • For an SKU-tracked product, manually adjust the quantity of the product that you picked.
  8. From the Inventory status list, select the status of the product that you are adding to the inventory.
  9. From the Product class list, select the product class of the product.
  10. From the Segment type list, select the segment type of the product.
  11. From the Segment list, select the appropriate segment.
  12. From the Select a reason list, select a reason to add the product to the inventory.
  13. Click Done.