Configuring customer pickup
To configure customer pickup, enable appropriate resource permissions and set up bar code types and verification reason codes.
- Resource permissions
Customer pickupresource permission. For more information, see Administering user group permissions.
- Bar code types
Configure the following bar code types for your store's enterprise:
Store Outbound Shipment.Used in the customer pickup portlet to find the matching shipment or order. The bar code should have following sources configured:
Shipment: External service. The bar code validation source is
Order: External service. The bar code validation source is
Item.Used to scan non-serialized and serialized products in the customer pickup screen. The bar code should have following sources configured:
Item ID: The bar code validation source is
Serial: The bar code validation source is
Sterling Business Center
- Verification reason codes
Configure verification reason codes in Sterling Business Center using . For more information, see Manage customer pickup verification criteria.
- Shortage reasons
Configure customer pickup shortage reason codes in Sterling Business Center using System Setup > Store Administration > Customer Pickup Rules > Customer Pickup Shortage Resolution. For more information about configuring the shortage resolutions for customer pickup process, see Configuring customer pickup shortage resolutions.