You can approve or reject the variance in a count that is submitted by the store
associate, by validating it against the count that is displayed by the system.
Procedure
To approve or reject variance, complete the following steps
-
Log in to Sterling Store
Engagement.
- From the application menu, select Inventory
management.
- In the More tasks portlet, click Cycle
count.
-
Click the count corresponding to Need action.
- For a count request with discrepancies, click View. You can view
the details including the inventory status of the products counted.
- Click a count task with variance.
- Click Approve or Reject by validating the
submitted count against the system count.
- Select a reason to approve or reject the variance and click
Done.
Note: To select the reason codes for approval and rejection of the variance, you must have
configured the reason codes by using the
reason-codes API with the
activities attribute as
COUNT.
