Adding and viewing order notes

A store associate can add notes in the View cart page while creating an order.

By default, store associates have the required permissions to view the notes. However, to add notes, the AddCommentsToOrder - ISF000057 resource permission is required.

The Notes label displays the count of notes that are added to the order. The Notes window displays total number of notes and the existing notes that include the notes that you add and the notes that are added automatically by the system.

The getNoteList API is called to retrieve the notes that are saved for the order, which contains information such as note text, your username, and the timestamp when the note is added.

You can enter a comment in the text box and click Add. The changeOrder API is called to save the notes for the order.

You can filter notes based in whether the notes is added by the user or the system, and whether it is marked as important or not. To filter notes, the getNoteList API is called and filtered data is passed as a complexQuery.