Sorting while picking products in batches

Note: The feature to sort while picking products in batches is being revised to offer better performance and usability. Ongoing revisions to these core features might impact future compatibility. Wait for the updated version before you begin integrating these features.

As a store associate, you can pick multiple orders simultaneously and sort the picked products while picking itself.

About this task

Before you begin picking products for orders, note the following points:
  • A pick request is canceled only if the shipment is canceled completely. Partial cancellation of a shipment does not update a pick request.
  • When the quantity of the products in the pick request is increased, the pick request task is updated with the increased quantity if the picking is not yet started.

    If the pick request is already in progress or completed, a new pick request is created to pick the additional quantity.

  • When the quantity of the products in the pick request is reduced, the pick request is updated with the changed quantity if the picking is not yet started.

    If picking is already in progress or completed, the pick request task is not updated with the changed quantity.

  • A batch is updated with the changes in the pick request quantities only if picking is not in progress or completed for that pick request in the batch.
  • It is not mandatory to pick all the products to start depositing the picked products. You can partially pick the products belonging to a batch and start depositing. In this case, the remaining unpicked products in the batch are moved to a new batch.

Procedure

To sort products while batch picking, complete the following steps:
  1. Log in to Sterling Store Engagement.
  2. From the application menu, select Order fulfillment.
  3. In the Pick orders portlet, click Pick batches.
    The Batch list page opens.

    If the WSC_DELIVERYMETHOD_MIXALLOWED rule is set to 'Y' in Sterling Business Center, ship from store (SFS) and pickup (BOPIS) orders are combined to create batches. In such cases where the batch contains mixed order types, the batches are displayed in a single page. Else, the batches are segregated into different tabs according to the order type, that is, pick-up and ship.

  4. If you want to view only the requests that are relevant to you, click Filter, select the applicable filters and click Apply.
    You can filter the batches by the associate to whom the pick request is assigned and the status of the request.
  5. Click Pick batch or Continue according to the status of the batch.

    The Pick batch page opens displaying the list of products to be picked.

  6. Scan the location of the product to be picked.
    Note: If location scan is not mandatory, that is IS_LOC_SCAN_MANDATORY is set to N, you can scan items or serials directly without scanning the locations.

    Location scan is not required for a no-inventory or single-location store.

  7. Scan the SKU or serial number or manually update the number of the products to be picked.
    • For SKU-tracked products, scan one unit, and then manually update the quantity for the remaining units by clicking + or - to adjust the units picked or by entering the total quantity picked and clicking checkmark icon to confirm.
    • For serial-tracked products, the quantity cannot be manually incremented. Therefore, you must scan all the units as you pick.

      To remove any unit that is picked, click - and in the Remove serial window, scan the serial to be removed.

  8. After you scan or update the quantity of each product, scan or select the tote number in which the product is to be placed.
    Note: One tote can contain products of only one order but one order can be placed in multiple totes.
  9. If there is no inventory in the current location or if you cannot pick the products from the current location, click Alternate location, select the new pick location, select the reason for choosing the alternate location, and click Done. Rescan the new location and products.
  10. If there is no inventory in any location, when you click Alternate location, a message is displayed stating that there is no inventory available in any of the locations. Select the shortage reason from the list of reasons displayed and click Done.
    Note: You can record shortage for an item only if there is no inventory available in any of the locations.
  11. After all the products are picked up, click Yes on the Confirmation window.
Assigning totes to locations
  1. Next, either assign totes to individual staging locations or assign all totes to the same location.
    • Perform the following steps to assign totes to individual staging locations:
      1. Click continue arrow icon to continue.
      2. Scan or manually enter each tote followed by the staging location for the tote.
      3. Click Stage order and scan or manually enter a location to place all the products of an order in a particular location.
      4. After placing one product in a staging location, you can place the rest of the products of the order in another location by clicking Alternate location and scanning or manually entering a location.
      5. After all the products are deposited, click Yes on the Confirmation window to finish the batch pick.
      6. Click Close.
    • Perform the following steps to assign all totes or products to the same location.
      1. Select the Click here to assign all totes to the same location link.
      2. Scan or manually enter the staging location in the Assign staging location window.
      3. Click Done.
    • Click Finish batch to skip assigning totes to a location.
  2. Click Close.