Configuring debug data collection for NFS hung scenarios
You can configure Ganesha core dump and GPFS trace collection when NFS-Ganesha is detected as hung or unresponsive.
Before you begin
Make sure that the following requirements are met:
- You have administrative access to the IBM Storage Scale environment.
- You have sufficient space in
/var/adm/ras/and/tmp/before you enable these options, and monitor disk usage during active troubleshooting sessions.
About this task
Additional diagnostic data can be collected when NFS-Ganesha becomes unresponsive while the
service process remains active. The configuration file location is
mmsysmonitor.conf.
These options control the collection of diagnostic information when the mmsysmon
service detects a hung condition.
The collectnfscoreonhang and
collectgpfstraceonhang options control what additional data is collected
during this event, and you can enable or disable these options independently based on
troubleshooting needs. By default the collectnfscoreonhang option is
disabled and the collectgpfstraceonhang option is enabled.
Attention: Use these configuration options only under the guidance
of IBM Storage Scale Support. Changes to these settings can affect performance, resource usage,
diagnostic data collection, and normal system operation. Retain the default settings unless IBM
Support requests a change for troubleshooting.
Procedure
Results
Your CES NFS environment collects additional diagnostic data when the system detects that NFS-Ganesha is unresponsive or hung.