After upgrading IBM Storage Scale code, trying to mark events as read returns a server error message

After upgrading IBM Storage Scale code, you might encounter an error message that says, "The server was unable to process the request. Error invoking the RPC method..." when trying to mark events as read. This topic describes a workaround.

If you encounter this problem, you can see the following error message:


The server was unable to process the request. Error invoking
the RPC method:
com.ibm.gss.gui.logic.MonitorRPC.getEventsCount,com.ibm.evo.rpc.
java.lang.NoSuchMethodException: There is no such method
named 'getEventsCount' with the specified arguments

Workaround:

The workaround to this error is to refresh your browser cache.