Diagnosing errors during installation, deployment, or upgrade

Use this information to diagnose errors during installation, deployment, or upgrade by using the installation toolkit.

  1. Note the screen output that is indicating the error. This output helps in narrowing down the general failure.
    When a failure occurs, the screen output also shows the log file that contains the failure message.
  2. Open the log file in an editor such as vi.
  3. Go to the end of the log file and search upwards for the text FATAL.
  4. Find the topmost occurrence of FATAL (or first FATAL error that occurred) and look in preceding and following sections of this error message for further indications of the failure.