Transparent cloud tiering logs

This topic describes how to collect logs that are associated with transparent cloud tiering.

To collect details of issues specific to transparent cloud tiering, issue this command:

gpfs.snap [--cloud-gateway {BASIC | FULL}]

With the BASIC option, the transparent cloud tiering service debugs information such as logs, traces, Java™ cores, along with minimal system and IBM Storage Scale cluster information is collected. No customer sensitive information is collected.

With the FULL option, extra details such as Java Heap dump are collected, along with the information captured with the BASIC option.

Successful invocation of this command generates a new .tar file at a specified location, and the file can be shared with IBM® support team to debug a field issue.