SMB mount issues

This topic describes how to verify and resolve SMB mount errors.

Possible SMB mount error conditions include:
  • mount.cifs on Linux® fails with mount error (13) Permission denied
  • mount.cifs on Linux fails with mount error (127) Key expired
  • Mount on Mac fails with an authentication error.

If you receive any of these errors, verify your authentication settings. For more information, see Protocol authentication issues

Mount.Cifs on Linux fails with mount error (13) Permission denied

Description

The user is trying to mount CIFS on Linux and receives the following error message:

Permission Denied

The root causes for this error are the same as for SMB client on Linux fails with an "NT status logon failure".

Mount.Cifs on Linux fails with mount error (127) Key has expired

Description

The user is trying to access a CIFS share and receives the following error message:

key has expired

The root causes for this error are the same as for SMB client on Linux fails with an "NT status logon failure".

Mount on Mac fails with an authentication error

Description

The user is attempting a mount on a Mac and receives this error message:

mount_smbfs: server rejected the connection: Authentication error

The root causes for this error are the same as for SMB client on Linux fails with an "NT status logon failure".