The TLS certificate has expired
Refer to the following troubleshooting references and steps for resolving system errors when the Transport Layer Security (TLS) certificate expires.
Description
You might want to configure object authentication with Active Directory (AD) or Lightweight
Directory Access Protocol (LDAP) by using the TLS certificate for configuration. When you configure
object authentication with AD or LDAP, the system displays the following
error:
[E] Failed to execute command
ldapsearchldap_start_tls: Connect error (-11)additional info: TLS error -8174:security library
: bad database.mmuserauth service create: Command failed.
Examine previous error messages to determine cause.
Cause
The system displays this error because the TLS certificate has expired.
Proposed workaround
- Update the TLS certificate on the AD/LDAP server.
- Rerun the command.