File protocol authentication setup issues

When trying to enable Active Directory Authentication for file (SMB, NFS), the operation might fail due to a timeout. In some cases, the DNS server can return multiple IPs that cannot be queried within the allotted timeout period and/or IPs that belong to networks inaccessible by the IBM Storage Scale nodes.

You can try the following workarounds to resolve this issue:

• Remove any invalid/unreachable IPs from the AD DNS.

  If you removed any invalid/unreachable IPs, retry the mmuserauth service create command that previously failed.

• You can also try to disable any adapters that might not be in use.

  For example, on Windows 2008: Start -> Control Panel -> Network and Sharing Center -> Change adapter settings -> Right-click the adapter that you are trying to disable and click Disable

  If you disabled any adapters, retry the mmuserauth service create command that previously failed.