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Enclosure events

The following table lists the events that are created for the Enclosure component.

Table 1. Events for the Enclosure component
Event Event
Type
Severity Call Home Details
adapter_bios_notavail STATE_CHANGE
DEGRADED
WARNING no Message: The BIOS level of adapter {0} is not available.
Description: The BIOS level of the adapter is not available. A BIOS update might solve the problem.
Cause: The mmlsfirmware -Y command reports no information about the BIOS firmware level.
User Action: Issue the mmlsfirmware command. For more information, see the 'Problem Determination Guide' of the relevant system. Follow the maintenance procedures for updating the BIOS firmware. If the issue persists, then contact IBM support.
adapter_bios_ok STATE_CHANGE
HEALTHY
INFO no Message: The BIOS level of adapter {0} is correct.
Description: The BIOS level of the adapter is correct.
Cause: N/A
User Action: N/A
adapter_bios_wrong STATE_CHANGE
DEGRADED
WARNING no Message: The BIOS level of adapter {0} is wrong.
Description: The BIOS level of the adapter is not correct. The BIOS firmware needs an update.
Cause: The mmlsfirmware -Y command reports that the BIOS firmware is not up to date.
User Action: Issue the mmlsfirmware command. For more information, see the 'Problem Determination Guide' of the relevant system. Follow the maintenance procedures for updating the BIOS firmware. If the issue persists, then contact IBM support.
adapter_firmware_notavail STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of adapter {0} is not available.
Description: No or insufficient information about the adapter firmware is available. An update might solve the problem.
Cause: The mmlsfirmware -Y command reports no information about the adapter firmware level.
User Action: Issue the mmlsfirmware command. For more information, see the 'Problem Determination Guide' of the relevant system. Follow the maintenance procedures for updating the adapter firmware. Contact IBM support if you cannot solve the problem.
adapter_firmware_ok STATE_CHANGE
HEALTHY
INFO no Message: The firmware level of adapter {0} is correct.
Description: The firmware level of the adapter is correct.
Cause: N/A
User Action: N/A
adapter_firmware_wrong STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of adapter {0} is wrong.
Description: The firmware level of the adapter is not correct. The adapter firmware needs an update.
Cause: The mmlsfirmware -Y command reports that a wrong firmware level for the adapter.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system. Follow the maintenance procedures for updating the adapter firmware.
current_failed STATE_CHANGE
FAILED
ERROR no Message: Current sensor {0} measured wrong current.
Description: A current sensor might be broken and should be replaced.
Cause: The mmlsenclosure all -L -Y command reports that a current sensor has measured a wrong current.
User Action: Issue the mmlsenclosure all -L command to get more details. If the problem persists, then contact IBM support.
current_ok STATE_CHANGE
HEALTHY
INFO no Message: currentSensor {0} is OK.
Description: The currentSensor state is OK.
Cause: N/A
User Action: N/A
current_warn STATE_CHANGE
DEGRADED
WARNING no Message: Current sensor {0} might be facing an issue.
Description: A current sensor has measured a value outside the warning limits.
Cause: The mmlsenclosure all -L -Y command reports a warning about a current sensor.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
dcm_drawer_open STATE_CHANGE
DEGRADED
WARNING no Message: DCM {0} drawer is open.
Description: The Drawer Control Module (DCM) drawer is open.
Cause: The mmlsenclosure all -L -Y command reports that the DCM drawer is open.
User Action: Close the DCM drawer.
dcm_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: DCM {0} is FAILED.
Description: The Drawer Control Module (DCM) state is FAILED.
Cause: The mmlsenclosure all -L -Y command reports that the DCM is FAILED.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
dcm_not_available STATE_CHANGE
DEGRADED
WARNING no Message: DCM {0} is not available.
Description: The Drawer Control Module (DCM) is not installed or not responding.
Cause: The mmlsenclosure all -L -Y command reports that the DCM component is not available.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
dcm_ok STATE_CHANGE
HEALTHY
INFO no Message: DCM {id[1]} is OK.
Description: The DCM state is OK.
Cause: N/A
User Action: N/A
dimm_config_mismatch STATE_CHANGE_EXTERNAL
DEGRADED
ERROR no Message: Enclosure has an inconsistent DIMM configuration.
Description: Inconsistent DIMM configuration.
Cause: The DIMMs in the enclosure do not fit to each other.
User Action: Verify that all DIMMs in all canisters have the same specification (size, speed, etc). The event can be manually cleared by using the mmhealth event resolve dimm_config_mismatch command.
dimm_config_ok STATE_CHANGE_EXTERNAL
HEALTHY
INFO no Message: Enclosure has a correct DIMM configuration.
Description: The DIMM configuration is OK.
Cause: N/A
User Action: N/A
door_failed STATE_CHANGE
FAILED
ERROR no Message: Door {0} state is FAILED.
Description: The door state is reported as failed.
Cause: The mmlsenclosure all -L -Y command reports that the door is in the failed state.
User Action: Run the mmlsenclosure all -L command to see further details.
door_is_absent STATE_CHANGE
FAILED
ERROR no Message: Door {0} state is absent.
Description: The door state is reported as absent.
Cause: The mmlsenclosure all -L -Y command reports that the door is absent.
User Action: Install the enclosure door. Verify the door state by using the mmlsenclosure all -L command. For more help, contact IBM support.
door_is_open STATE_CHANGE
FAILED
ERROR no Message: Door {0} state is open.
Description: The door state is reported as open.
Cause: The mmlsenclosure all -L -Y command reports that the door is open.
User Action: Close the enclosure door. Verify the door state by using the mmlsenclosure all -L command.
door_ok STATE_CHANGE
HEALTHY
INFO no Message: Door {0} is OK.
Description: The door state is OK.
Cause: N/A
User Action: N/A
drawer_failed STATE_CHANGE
FAILED
ERROR no Message: Drawer {0} state is FAILED.
Description: The drawer state is reported as FAILED.
Cause: The mmlsenclosure all -L -Y command reports that the drawer is in FAILED state.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
drawer_ok STATE_CHANGE
HEALTHY
INFO no Message: Drawer {0} is OK.
Description: The drawer state is OK.
Cause: N/A
User Action: N/A
drive_firmware_notavail STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of drive {0} is not available.
Description: Zero or insufficient information about the drive firmware is available. An update might solve the problem.
Cause: The mmlsfirmware -Y command reports that no information about the drive firmware level.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system. Follow the maintenance procedures for updating the drive firmware. If the issue persists, then contact IBM support.
drive_firmware_ok STATE_CHANGE
HEALTHY
INFO no Message: The firmware level of drive {0} is correct.
Description: The firmware level of the drive is correct.
Cause: N/A
User Action: N/A
drive_firmware_wrong STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of drive {0} is wrong.
Description: The firmware level of the drive is not correct. The drive firmware needs an update.
Cause: The mmlsfirmware -Y command reports that the drive firmware is not up to date.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system. Follow the maintenance procedures for updating the drive firmware. If the issue persists, then contact IBM support.
enclosure_data STATE_CHANGE
HEALTHY
INFO no Message: Enclosure data is found.
Description: The enclosure data is available.
Cause: N/A
User Action: N/A
enclosure_firmware_notavail STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of enclosure {0} is not available.
Description: Zero or insufficient information about the enclosure firmware is available. An update might solve the problem.
Cause: The mmlsfirmware -Y command does not report any information about the enclosure firmware level.
User Action: Issue the mmlsfirmware command. If the issue persists, then contact IBM support.
enclosure_firmware_ok STATE_CHANGE
HEALTHY
INFO no Message: The firmware level of enclosure {0} is correct.
Description: The firmware level of the enclosure is correct.
Cause: N/A
User Action: N/A
enclosure_firmware_unknown STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of enclosure {0} is unknown.
Description: The enclosure firmware is of an unknown version. An update might solve the problem.
Cause: The mmlsfirmware -Y command does not report any enclosure firmware information.
User Action: Issue the mmlsfirmware command. For more information on how to update the enclosure firmware, see the 'Problem Determination Guide' of the relevant system. If the issue persists, then contact IBM support if you cannot solve the problem.
enclosure_firmware_wrong STATE_CHANGE
DEGRADED
WARNING no Message: The firmware level of enclosure {0} is wrong.
Description: The firmware level of the enclosure is not up to date. The enclosure firmware needs an update.
Cause: The mmlsfirmware -Y command reports that the enclosure firmware is not up to date.
User Action: Issue the mmlsfirmware command. If the warning message persists, see the 'Problem Determination Guide' of the relevant system.
enclosure_found ADD_ENTITY INFO no Message: Enclosure {0} is found.
Description: A GNR enclosure, which is listed in the IBM Storage Scale configuration, was detected.
Cause: N/A
User Action: N/A
enclosure_needsservice STATE_CHANGE
DEGRADED
WARNING no Message: Enclosure {0} needs service.
Description: The enclosure needs service.
Cause: The mmlsenclosure all -L -Y command reports that the enclosure needs service.
User Action: For more information, contact IBM support.
enclosure_ok STATE_CHANGE
HEALTHY
INFO no Message: Enclosure {0} is OK.
Description: The enclosure state is OK.
Cause: N/A
User Action: N/A
enclosure_unknown STATE_CHANGE
DEGRADED
WARNING no Message: Enclosure state {0} is unknown.
Description: The enclosure state is unknown.
Cause: The mmlsenclosure all -L -Y command reports that the enclosure was not detected.
User Action: Restart the system monitor by issuing the mmsysmoncontrol restart command.
enclosure_vanished DELETE_ENTITY INFO no Message: Enclosure {0} has vanished.
Description: A GNR enclosure, which was previously listed in the IBM Storage Scale configuration, is no longer detected. This can be a valid situation.
Cause: A GNR enclosure, which was previously listed in the IBM Storage Scale configuration, is no longer found.
User Action: Run the mmlsenclosure all -L command to verify that all expected enclosures exist in the listing of the IBM Storage Scale configuration.
esm_absent STATE_CHANGE
DEGRADED
WARNING no Message: ESM {0} is absent.
Description: The Environmental Service Module (ESM) is absent or not installed.
Cause: The mmlsenclosure all -L -Y command reports that the ESM module is absent.
User Action: Check whether the ESM is installed and operational. For more information, see the 'Problem Determination Guide' of the relevant system.
esm_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: ESM {0} is FAILED.
Description: The Environmental Service Module (ESM) state is FAILED.
Cause: The mmlsenclosure all -L -Y command reports that the ESM has failed.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
esm_ok STATE_CHANGE
HEALTHY
INFO no Message: ESM {0} is OK.
Description: The ESM state is OK.
Cause: N/A
User Action: N/A
expander_absent STATE_CHANGE
DEGRADED
WARNING no Message: Expander {0} is absent.
Description: The expander is absent.
Cause: The mmlsenclosure all -L -Y command reports that the expander is absent.
User Action: Verify that the expander is correctly installed.
expander_failed STATE_CHANGE
FAILED
ERROR service ticket Message: Expander {0} is FAILED.
Description: The expander state is reported as FAILED.
Cause: The mmlsenclosure all -L -Y command reports the expander has failed.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
expander_ok STATE_CHANGE
HEALTHY
INFO no Message: Expander {0} is OK.
Description: The expander state is OK.
Cause: N/A
User Action: N/A
fan_absent STATE_CHANGE
DEGRADED
WARNING service ticket Message: Fan {0} is absent.
Description: A fan is absent.
Cause: The mmlsenclosure all -L command reports that a fan is absent.
User Action: Check the enclosure. Insert or replace fan. If the problem remains, then contact IBM support.
fan_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: Fan {0} state is FAILED.
Description: A fan state is FAILED.
Cause: The mmlsensclosure all -L command reports that a fan state is FAILED.
User Action: Replace the fan. Contact IBM support for a service action.
fan_fault_indicated STATE_CHANGE
DEGRADED
WARNING service ticket Message: Fan {0} has a fault.
Description: A fan has a fault.
Cause: The mmlsenclosure all -L command reports that a fan has a fault.
User Action: For more information, issue the mmlsenclosure all -L command. Check the enclosure, and insert or replace the fan as needed. If the problem remains, then contact IBM support.
fan_ok STATE_CHANGE
HEALTHY
INFO no Message: Fan {0} is OK.
Description: Fan state is OK.
Cause: N/A
User Action: N/A
fan_speed_high STATE_CHANGE
DEGRADED
WARNING service ticket Message: Fan {0} speed is too high.
Description: Fan speed is out of tolerance because it is too high.
Cause: The mmlsensclosure all -L -Y command reports that the fan speed is too high.
User Action: For more information, check the enclosure cooling module LEDs for fan faults.
fan_speed_low STATE_CHANGE
DEGRADED
WARNING service ticket Message: Fan {0} speed is too low.
Description: Fan speed is out of tolerance because it is too low.
Cause: The mmlsensclosure all -L -Y command reports that the fan speed is too low.
User Action: For more information, check the enclosure cooling module LEDs for fan faults.
no_enclosure_data STATE_CHANGE
UNKNOWN
WARNING no Message: Enclosure data and enclosure state information cannot be queried.
Description: Correct enclosure details cannot be queried.
Cause: The mmlsenclosure all -L -Y command has failed to report any enclosure data, or the data is inconsistent.
User Action: Run the mmlsenclosure all -L command to check for any enclosure issues. You must also verify that the pemsmod is loaded by issuing the 'lsmod' command.
power_high_current STATE_CHANGE
DEGRADED
WARNING service ticket Message: Power supply {0} reports high current.
Description: The DC power supply current is greater than the threshold.
Cause: The mmlsenclosure all -L -Y command reports high current for a power supply.
User Action: Issue the mmlsenclosure all -L -Y command to check the details. For more information, see the 'Problem Determination Guide' of the relevant system.
power_high_voltage STATE_CHANGE
DEGRADED
WARNING service ticket Message: Power supply {0} reports high voltage.
Description: The DC power supply voltage is greater than the threshold.
Cause: The mmlsenclosure all -L -Y command returns high voltage for a power supply.
User Action: Issue the mmlsenclosure all -L command to check the details. For more information, see the 'Problem Determination Guide' of the relevant system.
power_no_power STATE_CHANGE
DEGRADED
WARNING no Message: Power supply {0} has no power.
Description: The power supply has no power. It might be switched off or has no input AC.
Cause: The hardware monitor reports that power is not being supplied to the power supply.
User Action: Ensure that the power supply is switched on or connected to AC. Check cable.
power_supply_absent STATE_CHANGE
DEGRADED
WARNING no Message: Power supply {0} is missing.
Description: A power supply is missing or absent.
Cause: The mmlsenclosure all -L -Y command reports that a power supply is absent.
User Action: Check whether the power supply is installed and operational. For more information, see the 'Problem Determination Guide' of the relevant system.
power_supply_config_mismatch STATE_CHANGE_EXTERNAL
DEGRADED
ERROR service ticket Message: Enclosure has an inconsistent power supply configuration.
Description: Inconsistent power supply configuration.
Cause: The power supplies in the enclosure do not fit to each other.
User Action: Verify that all power supplies in all canisters have the same specification. The event can be manually cleared by using the mmhealth event resolve power_supply_config_mismatch command.
power_supply_config_ok STATE_CHANGE_EXTERNAL
HEALTHY
INFO no Message: Enclosure has a correct power supply configuration.
Description: The power supply configuration is OK.
Cause: N/A
User Action: N/A
power_supply_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: Power supply {0} is FAILED.
Description: A power supply has failed.
Cause: The hardware monitor reports that a power supply has failed.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
power_supply_off STATE_CHANGE
DEGRADED
WARNING no Message: Power supply {0} is off.
Description: A power supply is off.
Cause: The hardware monitor reports that the power supply is turned off.
User Action: Make sure that the power supply continues to get power, such as power cable is plugged-in. However, if the problem persists, see 'Problem Determination Guide' of the relevant system.
power_supply_ok STATE_CHANGE
HEALTHY
INFO no Message: Power supply {0} is OK.
Description: The power supply state is OK.
Cause: N/A
User Action: N/A
power_switched_off STATE_CHANGE
DEGRADED
WARNING no Message: Power supply {0} is switched off.
Description: A power supply is switched off.
Cause: The hardware monitor reports that a power supply is switched off. The requested on-bit is off, which means that the power supply is not manually switched on or is missing by setting the requested on-bit.
User Action: Switch on the power supply and check whether it is operational. For more information, see the 'Problem Determination Guide' of the relevant system.
sideplane_failed STATE_CHANGE
FAILED
ERROR no Message: Sideplane {0} has failed.
Description: A failure of the sideplane is reported.
Cause: The mmlsenclosure all -L -Y command reports that the sideplane has failed.
User Action: For more information, see the 'Problem Determination Guide' of the relevant system.
sideplane_ok STATE_CHANGE
HEALTHY
INFO no Message: Sideplane {0} is OK.
Description: The sideplane state is OK.
Cause: N/A
User Action: N/A
temp_bus_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: Temperature sensor {0} I2C bus has failed.
Description: Temperature sensor I2C bus has failed.
Cause: The mmlsenclosure all -L Y command reports that the bus of a temperature sensor has failed.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
temp_high_critical STATE_CHANGE
DEGRADED
WARNING no Message: Temperature sensor {0} measured a high temperature value.
Description: The measured temperature has exceeded the high critical threshold.
Cause: The mmlsenclosure all -L -Y command reports a critical high temperature for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
temp_high_warn STATE_CHANGE
DEGRADED
WARNING no Message: Temperature sensor {0} has measured a high temperature value.
Description: The measured temperature has exceeded the high warning threshold.
Cause: The mmlsenclosure all -L -Y command reports a high temperature for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
temp_low_critical STATE_CHANGE
DEGRADED
WARNING no Message: Temperature sensor {0} has measured a temperature is less than the low critical value.
Description: The measured temperature is less than the lower critical threshold.
Cause: The mmlsenclosure all -L -Y command reports a critical low temperature for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
temp_low_warn STATE_CHANGE
DEGRADED
WARNING no Message: Temperature sensor {0} has measured temperature is less than the low warning value.
Description: The measured temperature is less than the lower warning threshold.
Cause: The mmlsenclosure all -L -Y command reports a temperature is less than the low warning threshold.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
temp_sensor_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: Temperature sensor {0} has failed.
Description: A temperature sensor might be broken.
Cause: The mmlsenclosure all -L -Y command reports that a temperature sensor has failed.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
temp_sensor_ok STATE_CHANGE
HEALTHY
INFO no Message: Temperature sensor {0} is OK.
Description: The temperature sensor state is OK.
Cause: N/A
User Action: N/A
voltage_bus_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: Voltage sensor {0} communication with the I2C bus has failed.
Description: The voltage sensor cannot communicate with the I2C bus.
Cause: The mmlsenclosure all -L -Y command reports a bus failure for a voltage sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
voltage_high_critical STATE_CHANGE
DEGRADED
WARNING no Message: Voltage sensor {0} measured a high voltage value.
Description: The voltage has exceeded the actual high critical threshold for at least one sensor.
Cause: The mmlsenclosure all -L -Y command reports high critical voltage for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
voltage_high_warn STATE_CHANGE
DEGRADED
WARNING no Message: Voltage sensor {0} has measured a high voltage value.
Description: The voltage has exceeded the actual high warning threshold for at least one sensor.
Cause: The mmlsenclosure all -L -Y command reports high voltage for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
voltage_low_critical STATE_CHANGE
DEGRADED
WARNING no Message: Voltage sensor {0} has measured a critical low voltage value.
Description: The voltage has fallen under the lower critical threshold.
Cause: The mmlsenclosure all -L -Y command reports critical low voltage for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
voltage_low_warn STATE_CHANGE
DEGRADED
WARNING no Message: Voltage sensor {0} has measured a low voltage value.
Description: The voltage has fallen under the lower warning threshold.
Cause: The mmlsenclosure all -L -Y command reports critical low voltage for a sensor.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
voltage_sensor_failed STATE_CHANGE
DEGRADED
WARNING service ticket Message: Voltage sensor {0} is FAILED.
Description: A voltage sensor might be broken.
Cause: The mmlsenclosure all -L -Y command reports that a voltage sensor state is FAILED.
User Action: Issue the mmlsenclosure all -L command. If the warning message persists, then contact IBM support.
voltage_sensor_ok STATE_CHANGE
HEALTHY
INFO no Message: Voltage sensor {0} is OK.
Description: The voltage sensor state is OK.
Cause: N/A
User Action: N/A
End of change