Resolving storage agent problems

IBM Storage Protect can back up and restore client data directly to and from SAN-attached storage by using the storage agent.

Checking the server activity log for storage agent information
Check the server activity log file and look at the reports occurring 30 minutes before and 30 minutes after the time of the error.
Resolving an error caused by reading or writing to a device
If the problem is an error involving the reading or writing of data from a device, many systems and devices record information in a system error log file.
Resolving problems caused by changing storage agent options
Changes to options in the storage agent option file might cause operations to fail, even though they had previously succeeded.
Resolving problems caused by changing server options or settings
Changes to options in the server option file or changes to server settings using the SET commands might affect the storage agent.
Storage agent LAN-free setup
LAN-free data movement is the direct movement of client data between a client computer and a storage device on a SAN, rather than on a LAN. You might be experiencing problems with the storage agent that are related to your LAN-free setup.

Parent topic: Troubleshooting