Diagnosing problems
You can use different methods to troubleshoot issues in IBM Storage Protect
products. If necessary, you can send a diagnostic report to the IBM support team for in-depth
analysis.
Collecting diagnostic data using Must-Gather scripts IBM Storage Protect products. The diagnostic data includes; logs, configuration files, performance statistics, connectivity details, and system information that are frequently required by IBM Software Support to diagnose problems efficiently.Collecting statistics from the servermon component for problem resolution IBM Storage Protect storage environment and archives the data. The statistics provide wide-ranging information that can facilitate problem resolution. If you cannot resolve issues in your storage environment by using statistics from the servermon component, you can provide the statistics to IBM Software Support.Resolving configuration drift detection problems