Viewing email reports

Some Operations Center email reports include attachments, which are best viewed in HTML format after you save them to a directory on your computer.

Procedure

To view an email attachment, complete the following steps:

  1. Open the email message. If it includes an attached HTML file, save the file to a directory on your computer.
  2. Open the saved HTML file in a web browser.
    Restrictions:
    • If you receive an email report on an Apple iPad or iPhone, you cannot save the attachment to a directory on the device. You can open the report only in the preview window of the email client.
    • If you open a report in the preview window of an email client, toggle controls might not work. Toggle controls are the controls that you click to show or hide sections of the reports, or to sort data in a column. Also, graphics might not be displayed.
    • If you open a report in a web browser, and you do not allow scripts to run in the web browser, toggle controls do not work.
    • If you open a report on Outlook.com, only the first instance of each graphic is displayed. For example, if the status of all servers is normal, the Normal icon is displayed only for the first server, and no icon is displayed for the other servers.