Checking the server activity log for storage agent information
Check the server activity log file and look at the reports occurring 30 minutes before and 30 minutes after the time of the error.
To find the latest online product information for the storage agent, see the IBM Tivoli Storage Manager for Storage Area Networks documentation: https://www.ibm.com/docs/en/tsmfsan.
The documentation for IBM Tivoli Storage Managerfor SAN version 7.1 is applicable for use with the IBM Storage Protect version 8.1 product family.
Storage agents start and manage many sessions to the server. Review the server activity log file for messages from the storage agent. To review the activity log messages, issue the QUERY ACTLOG command.
If no messages in the server activity log file
are for this storage agent, verify the communication settings:
- Issue
QUERY SERVER F=Don the server and verify that the high-level address (HLA) and low-level address (LLA) set for the server entry representing this storage agent are correct. - In the device configuration file specified in the dsmsta.opt file, verify that the SERVERNAME as well as the HLA and LLA are set correctly in the DEFINE SERVER line.