Alerts are not updated immediately

On the Alerts page of the Operations Center, when you attempt to assign multiple alerts to an administrator or to close multiple alerts, the alerts are not assigned or closed immediately.

Symptom

Table 1 shows sample data from one test environment when an administrator updated multiple alerts. These results might differ from the results in your storage environment.

Table 1. Approximate delay times when alerts were updated in a controlled environment
Number of alerts updated	Delay for hub-server alerts	Delay for alerts from spoke servers with IBM Storage Protect
1	6 seconds	7 seconds
10	6 seconds	7 seconds
100	6 seconds	8 seconds
1,000	10 seconds	20 seconds
10,000	45 seconds	1.25 minutes

For example, when the administrator selected 10,000 hub-server alerts and clicked Close, it took approximately 45 seconds for the alerts to close.

Solution

Wait until the alerts are updated, or update fewer alerts at a time.