Tracing to detect a code page conversion failure

Edit online

The IBM Storage Protect server uses operating system functions to convert between Unicode and the server code page. If the system is not set up correctly, the conversion fails.

Procedure

Perform the following steps to attain more information on the failure:

  1. Begin tracing the UNICODE trace class.
  2. Repeat the action that caused the error message to occur.
  3. Check the server README file for any platform-specific requirements for language installation.
  4. Ensure that the locales indicated by the problem code pages are installed and any requirements that are listed in the README file are installed.