Customizing at-risk settings for clients

In the Operations Center, you can customize the settings that define which clients are at risk. This action can help you spot the at-risk indications for the most important clients.

About this task

By default, the at-risk settings that are specified on the General Settings page (Settings icon > Settings > General) apply to all clients that are managed by the Operations Center. In the Operations Center, a client has an at-risk indication if a problem occurred in one of the following situations:
  • During the most recent scheduled backup of the client
  • During a backup that started within a specified time interval
To reduce the number of false indications, take the following actions:
  • For clients that do not require frequent backups, specify a longer time interval for the at-risk indication.
  • Bypass clients that are no longer associated with regular backup schedules.
Tip: If you do not schedule backups, or if you use a backup scheduling application other than IBM® Storage Protect, only the following at-risk states are relevant:
  • Data
  • Policy
The following states do not apply:
  • Failed
  • Missed
  • Skipped
  • Warning

Procedure

To customize the at-risk indication for one or more clients, complete the following steps:

  1. On the Clients page, select the clients for which you want to change the at-risk settings.
  2. Click Set At Risk, and choose either the Bypass or Custom at-risk modes.