Resolving IBM Storage Protect server problems

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When working with IBM® Storage Protect, you might experience problems specific to the server. The server diagnostic tips that you can perform vary from simple actions such as restarting your server, to more involved procedures.

The following list contains some actions that you can perform to help diagnose server problems:
  • Recreate the problem
  • Check the server activity log and other logs
  • Examine the job information
  • Check error logs related to reading or writing to a device
  • Change the server options
  • Stop and start scheduling services
  • Query the database or storage pool
  • Trace the UNICODE trace class