Support
You can create or update tickets for any issues in the block storage systems of your environment to get the IBM support.
You can include a detailed description (up to 3,000 words), attach a file, and upload a new or existing log package, to help assist IBM support in resolving the issues.
Navigation
You can navigate to the Support page by using the following options:
- User profile navigation menu
- Overview dashboard of the selected system
- Overflow menu of the selected storage system
- System actions of the selected storage system
Clicking the Get Support option navigates to a page where you can create or work with a ticket.