What is Call Home
IBM Cloud Call Home utilizes RESTful API to provide the most reliable call home method available today. These are industry standards for transmitting data through web services.The cloud call home adoption of this standard provides a better delivery mechanism of messages to the IBM call home servers. This way is not affected by spam filters or other technologies preventing IBM from receiving the call home messages.
Call Home with email notifications is a communication link between IBM storage systems, IBM Support, and IBM Storage Insights that monitors the health and status of your storage.
Call Home with cloud services integrates IBM Storage Virtualize storage systems with IBM Storage Insights to collect detailed configuration, capacity, and performance metadata.
- ISO/IEC 27001/27017/27018/27701 ISM certified.
- Communication is initiated one way, encrypted and compressed.
- Metadata at rest is AES 256-bit encrypted.
- Metadata streamed to IBM Cloud is 128-bit encrypted.
- Personal, identity, and application data are never accessed.
- Works with IBM Enhanced Secure Support (Blue Diamond) framework for HIPAA compliance.
- Dedicated vulnerability tracking and threat response team (IBM PSIRT).
- IBM has EU–US Privacy Shield and Swiss-US Privacy Shield Framework certification.
- Integrated Security and Privacy by Design (SPbD).
- Meets the requirements of GDPR.