BPCSS2068E Metadata cannot be collected about the device.

Explanation

This problem might occur when the request to collect metadata encounters a communication or operations error on the device.

Action

Ensure that the device is up and running. Ensure that the network is available and that you have a network connection to the device. Wait a few minutes and try the action again. If the problem persists, open a support case at https://www.ibm.com/mysupport/. Describe the problem and include the URL of your IBM Storage Insights service.