BPCSS2048E Performance metadata cannot be collected.
Explanation
This problem occurs when the Hitachi Export Tool isn't installed or can't be found on the server or virtual machine of the data collector. If you have many Hitachi storage systems in your environment, you must install the appropriate version of the Export Tool for each model of storage system.
Action
Ensure that the Hitachi Export Tool is installed on the server or virtual machine where the data collector is installed. You must install the appropriate version of the Export Tool for each model of Hitachi storage system.
If the Hitachi Export Tool is not installed, follow the instructions at https://www.ibm.com/docs/en/storage-insights?topic=pro-installing-hitachi-export-tool.
If the Hitachi Export Tool is installed, refresh the paths to the tool. To refresh the paths, restart your data collectors. For information about how to restart data collectors, see https://www.ibm.com/docs/en/storage-insights?topic=collectors-stopping-starting-data-collector-service.
If the problem persists, open a support case at https://www.ibm.com/mysupport/. Don't forget to include the URL of your IBM Storage Insights service.