HWNPM4303E An agent API call (API name) failed while attempting to retrieve performance data for the device.

Explanation

The current attempt to retrieve a set of performance data from the device failed. No performance data will be inserted for the device in this time period. The immediate operation of the running performance monitor is unaffected. However the next performance data sample recorded into the database might represent an average over more than the configured interval length.

The API name indicated in the message is the function or method which caused the error. If a null name is indicated, the exact function or method is unknown.

Action

Ensure that the device agent is fully operational. It may be necessary to reboot the agent if it is not working properly. If the problem persists, contact the vendor of the device and agent for problem diagnosis and resolution.