BPCUI0099E Information about the storage resource is not available.

Explanation

The storage resource that you want to monitor is offline or can’t be accessed. The problem might occur for one or more of the following reasons:
  • Your network might be down or experiencing connection issues.
  • The data collector is down or can't communicate with IBM Storage Insights or the resource that you're adding.
  • The storage resource that you want to monitor is offline or can’t be accessed.
  • A browser bookmark was used to access a storage resource that is no longer monitored.

Action

Try one or more of the following actions to try to resolve the problem:

  • Verify that your network is up and running.
  • Verify that your data collectors are online and can connect to IBM Storage Insights and the resource that you're adding.
  • Check the probe logs for the data collector for connection errors.
  • Remove the bookmark for the storage resource from the web browser.
  • Add the storage resource for monitoring again.

If the problem persists, contact IBM Support.