BPCSS0038E The device or device agent did not respond within the allotted time.
Explanation
When retrieving performance statistics for the device, the requested performance data was not returned before the timeout expired.
Either the device or agent is unresponsive, or is much slower than expected.
No performance data is inserted for the device in this time period.
The next performance data sample that is recorded into the database might represent an average over more than the configured interval length.
Action
Ensure that the device and device agent are fully operational.
It might be necessary to restart either device or agent, if it is in a hung state.
If you have reason to believe that the device and agent are operational but are slower than expected, you can also attempt to increase the timeout value that is used by the performance manager, which is set in configuration file device/conf/pm.conf..