Not all IBM Spectrum Protect Plus agent pods are active.
Do the following steps to diagnose the error:
- Run the command to get the list of IBM Spectrum Protect Plus
Agent (BAAS) pods:
oc get pods -n baas
- If any pods are not ready, run the command to check why the pods are not
oc get pod podname -n baas -o yamlNote: The pods which are not active, download the logs for that pods using the pod name.Run the command to get the pod name:
oc get pod
Some pods require the container name to be specified after the pod-name. For example, see
oc logs pod-name > /tmp/pod.log
- If all pods are active and the problem still persists, check the IBM Spectrum Protect Plus Server user interface for its connection state.
- Contact IBM Support.