Downloading support logs

You can collect the logs about your Connection Manager that might be required by IBM Support to troubleshoot or resolve issues.

About this task

These logs should only be collected when requested by an IBM service representative and shared only with the requested representative.

Procedure

To download logs, complete the following steps:

  1. Login to the Connection Manager of interest.
  2. On the Connection Manager home page, click Settings.
  3. Click the Download logs button.
  4. The log bundle is named as connection-manager-logs.zip and will be downloaded to your browser's default Download location.