Licensing

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The IBM® Storage Defender® Data Resiliency Service (Data Resiliency Service) has the following two tiers of licensing: Trial and Essential.

The Trial service is valid for 60 days after activation. This Trial service gives you enough capability to learn about the Data Resiliency Service. To get access to the Trial service, you can choose one of the following two methods:
  • If you are already registered with IBM Storage Defender Data Management Service (Data Management Service), you can select the Data Resiliency Service tile from the Dashboard, which directs you to fill out a form.
  • If you are not registered with Data Management Service, ask your IBM representative for the form.
When you fill out the form, the information is sent to the IBM Storage Defender SRE team, who provision a Trial service. You will receive the IBM Documentation URL and login credentials in the email ID that you have specified in the form. You can use the same login credentials to log in to the service.

On the top of the Dashboard screen, you can see the number of days remaining in the Trial service, and on the Data Resiliency Service tile, you can see Trial active.

This Trial service is a fully functional service, where you can implement an end-to-end deployment. But you must know that this Trial service is valid for the limited amount of time that you can use without purchase.

After you have tried IBM Storage Defender and if you want to use the paid version of the service, you can contact your IBM sales team to purchase this product. To contact IBM Sales team, you can click Trial Days Left, which pops up a window where you can find a email ID to contact IBM Sales. In the process of the purchase, the IBM Storage Defender SRE team is notified that the Trial service is required to be converted to the paid service.

Also the paid service can now expire similar to a Trial service based on the license you have purchased. When a paid license is left with less than 30 days of expiration, you will see License days left in the menu bar and you can hover over or click on it to see the exact days that are left and contact information of IBM Sales.

The initial paid service is referred to as Essential. The Essential service and Trial service has the similar functional advantages, except the functional advantage for recovery in Essential service as described in the following table:
Function Trial (Free for 60 days) Essential (Paid tier)
Recovery Recovery points up to 60 days in the past in IBM Storage FlashSystem and IBM Storage Defender Data Protect All recovery points that exist in IBM Storage FlashSystem and IBM Storage Defender Data Protect

Currently these capabilities are available to all the IBM Storage Defender clients, but these are planned to be a part of IBM Storage Defender Standard tier, which IBM is tentatively planning to release in the third quarter of 2025. When the Standard tier becomes available, IBM intends that it will cost approximately twice the current cost of the Essential tier and it will be based on the same pricing metric: the number of SaaS instances. All IBM Storage Defender clients can use these capabilities for now, but they need to purchase the Standard tier to continue using the capabilities once IBM releases the Standard tier.