Smart licensing and Manual licensing issues

The following table lists some of the notifications that occur for sites that are not connected to IBM Storage Defender Data Management Service:

Notification Scenario Steps to Resolve
Unregistered cluster

The cluster has not been registered with Data Management within 30 days of creation.
  1. Go to Data Management and enter your cluster ID.
  2. After the license file is downloaded, upload the license file on your cluster, and click Submit. The following message is displayed:

License file uploaded successfully.
Cluster pending audit report upload

The audit report has not been uploaded within 90 days from the last upload.

Generate a new audit report:

  1. Download the audit report from your cluster.
  2. Log in to Data Management and upload the audit report.