Creating a new resolution

Procedure

To create a new resolution, complete the following steps:

  1. In the Alerts tab, select an alert or multiple alerts you plan to resolve and click Resolve Selected Alerts.
  2. In the Resolution dialog, do the following:
    1. Select Create new resolution.
    2. In the Resolution Summary field, add a resolution summary for the alert.
    3. In the Resolution Description field, add a brief description of the resolution.
    4. Click Resolve.

Results

The resolution is added to the selected alerts, and the alert(s) status is marked as Resolved.