Enabling Call Home

Enable the Call Home agent to start communication of the cluster data to IBM support systems.

Before you begin

A running IBM Storage Ceph cluster with an active MGR.

About this task

Note: By enabling Call Home utilizing these parameters, you agree to allow IBM and its subsidiaries to store and use your contact information and certain system information anywhere you do business worldwide as described in the Program license agreement and documentation. For more information, refer to the Program license agreement and documentation.

You can enable or disable Call Home at any time. When re-enabling, all communication of data with IBM support systems is re-established.

Procedure

Log into the cephadm shell.

Syntax
```
[root@host01 ~]# cephadm shell
```

Enable the Call Home Agent manager module.

Syntax

ceph mgr module enable call_home_agent

Example

[ceph: root@host01 /] # ceph mgr module enable call_home_agent

Set the IBM Customer Number (ICN). The ICN is 7 alphanumeric characters long.

Syntax

ceph config set mgr mgr/call_home_agent/icn ICN

Example

[ceph: root@host01 /] # ceph config set mgr mgr/call_home_agent/icn ABCD123

Set the customer email:

ceph config set mgr mgr/call_home_agent/customer_email customer_email

Set the customer phone number:

ceph config set mgr mgr/call_home_agent/customer_phone customer_phone

Set the customer first name:

Note: The customer first and last name must be set separately.
```
ceph config set mgr mgr/call_home_agent/customer_first_name customer_first_name
```
Set the customer last name:

Note: The customer first and last name must be set separately.
```
ceph config set mgr mgr/call_home_agent/customer_last_name customer_last_name
```

Update the customer country code:

Note: This is a two letter country code.

ceph config set mgr mgr/call_home_agent/customer_country_code customer_country_code