ltfsee_log_collection

The ltfsee_log_collection tool is in the /opt/ibm/ltfsee/bin folder. Follow these instructions to use the tool:

1. Log on to the operating system as root user, and open a terminal.
2. Start the tool by using this command:

        # /opt/ibm/ltfsee/bin/ltfsee_log_collection

3. When the following message displays, read the instructions, then input y, p, or t to continue.

   # ./ltfsee_log_collection
    
   IBM Storage Archive Enterprise Edition - log collection program
   
    This program collects the following diagnostic information from your IBM Storage Archive system.
   
   
    (1) Log files that are generated by IBM Storage Archive EE and IBM Storage Scale
         This includes;
        - /var/log/messages*
        - /var/log/ltfsee.log*
        - /var/log/ltfsee_trc.log*
        - /var/log/ltfsee_mon.log*
        - /var/log/ltfs.log*
        - /var/log/ltfsee_install.log
        - /var/log/ltfsee_stat_driveperf.log*
        - /var/log/httpd/error_log*
        - /var/log/httpd/rest_log*
        - /var/log/ltfsee_rest/rest_app.log*
        - /var/log/logstash/*
        - /tmp/hsm/*
    (2) Configuration information that is configured to use IBM Storage Archive EE and IBM Storage Scale
    (3) System information including
        OS distribution and kernel information,
        hardware information (CPU and memory) and
        process information (list of running processes).
    (4) Task information files under the following subdirectory
        <GPFS mount point>/.ltfsee/statesave
   
   
   If you agree to collect all the information, input 'y'.
   If you agree to collect only (1) and (2), input 'p' (partial).
   If you agree to collect only (4) task information files, input 't'.
   If you don't agree to collect any information, input 'n'.
   
   
   By default, this tool will collect the files modified within last 90 days for the files in categories (1) and (4),  
   Optionally, you can specify the duration with an parameters either by days or "all".
    example)
     #./ltfsee_log_collection all
     #./ltfsee_log_collection 30
   
   
   The collected data will be zipped in the ltfsee_log_files_<date>_<time>.tar.gz file.
   You can check the contents of the file before submitting it to IBM.
   
   
   Input >
   
   
   

4. Make sure that a packed file with the name ltfsee_log_files_[date]_[time].tar.gz is created in the current directory. This file contains the collected log files.
5. Send the tar.gz file to your IBM service representative.