IBM Storage Archive Enterprise Edition log collection tool

Use the IBM Storage Archive Enterprise Edition log collection tool to collect data that you can review or send to IBM® support.

About this task

The ltfsee_log_collection tool is in the /opt/ibm/ltfsee/bin folder. Follow these instructions to use the tool:

1. Log on to the operating system as root user, and open a console.
2. Start the tool by using this command:

        # /opt/ibm/ltfsee/bin/ltfsee_log_collection

3. When the following message displays, read the instructions, then input 'y','p' or 't' to continue.

   IBM Storage Archive Enterprise Edition - log collection program
   
   This program collects the following information from your IBM Storage Scale (GPFS) cluster.
   (1) Log files that are generated by IBM Storage Scale (GPFS), and IBM Storage Archive EE
   (2) Configuration information that is configured to use IBM Storage Scale (GPFS)
   and IBM Storage Archive EE.
   (3) System information including
   OS distribution and kernel information,
   hardware information (CPU and memory) and
   process information (list of running processes).
   (4) Task information files under the following subdirectory
   <GPFS mount point>/.ltfsee/statesave
   
   If you agree to collect all the information, input 'y'.
   If you agree to collect only (1) and (2), input 'p' (partial).
   If you agree to collect only (4) task information files, input 't'.
   If you don't agree to collect any information, input 'n'.
   
   The following files are collected only if they were modified within the last 90 days.
   - /var/log/messages*
   - /var/log/ltfsee.log*
   - /var/log/ltfsee_trc.log*
   - /var/log/ltfsee_mon.log*
   - /var/log/ltfs.log*
   - /var/log/ltfsee_install.log
   - /var/log/ltfsee_stat_driveperf.log*
   - /var/log/httpd/error_log*
   - /var/log/httpd/rest_log*
   - /var/log/ltfsee_rest/rest_app.log*
   - /var/log/logstash/*
   
   You can collect all of the above files, including files modified within the last 90 days, with an argument of 'all'.
   #./ltfsee_log_collection all
   If you want to collect the above files that were modified within the last 30 days.
   #./ltfsee_log_collection 30
   
   The collected data will be zipped in the ltfsee_log_files_<date>_<time>.tar.gz file.
   You can check the contents of the file before submitting it to IBM.
   
   Input >

4. Make sure that a packed file with the name ltfsee_log_files_[date]_[time].tar.gz is created in the current directory. This file contains the collected log files.
5. Send the tar.gz file to your IBM service representative.