Troubleshooting of proxy server

To verify the proxy configuration checks, follow these steps:
  • Check if the Proxy server URL can be accessed from the machine where IBM Sterling Transformation Extender is installed. Use the Telnet command to access the proxy server.

    For example: telnet <proxy-server-ip> <proxy-server-port>

  • If you are unable to access your port, ensure that it is enabled if you are behind a firewall.
  • If your proxy server IP is not accessible, make sure to include the DNS entry of the proxy server details in the hosts file where IBM Sterling Transformation Extender is installed.
  • If the REST API requests are not being passed through the proxy server, ensure that there is an entry for the end resource URLs in your host's file on the proxy server.