Troubleshooting

For launcher start-up failures, check launcher logs under <bind_mount_dir>/logs folder.

If you see the following message, that means there is something wrong with the configuration:

Return code/text: -99999/Adapter not found structure failed. DLL path: ./

Make sure the edicc.ini is transferred in ASCII mode. The removal of extra carriage-return when transferring the file is required. Check the edicc.ini file to ensure that it correctly specifies the edisvu shared library.

Finally, if still experiencing problems, try to restart the container by issuing the command:

docker restart itx-ls