Lotus Notes

This section presents troubleshooting information for the email adapter protocol options that support the Lotus Notes® (LNOTES) email transport protocols.)

• The specific version of the Lotus Notes transfer protocol APIs must be installed on the same computer where the adapters are to be installed.
  • For LNOTES protocol command option, it is the 32-bit version of the Notes® API, which is nnotes.dll and its associated software.
• Notes must be in the PATH. When using the Launcher, only the System PATH is available. The User PATH is never accessible if the server runs under the appropriate user ID. You might have to manually modify those settings. You might have to copy the Notes PATH settings from the user ID PATH variable to the system PATH variable. Do not change the user ID for the Launcher; even if running as a specified user ID, user environment variables are not available. You must restart the system so that changes to system environment variables are available to a service.
  Note: If there is an active Notes session running on the same computer, errors can occur in the adapter and display the message: Could not open ID file. Close the Notes session to resolve this issue.