Exporting a configuration

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The export configuration function allows you to export Electronic Service Agent configuration information to a file so you can use the same contact and location information and operational settings on another system.

You can use the Electronic Service Agent graphical user interface to export a configuration. Select Help from the graphical user interface panels if you have questions about the specific panel or the information to enter.
Tip: You can also use the esacli export command to export a configuration. For information, see esacli export.
Note: The export function of the Electronic Service Agent graphical user interface creates a configuration file and provides a means to download the file. The esacli export command only creates a configuration file.

To export a configuration, complete the following steps:

  1. Start a browser so you can use the Electronic Service Agent graphical user interface.
  2. In the browser address field, enter https://hostname:5024/esa, where hostname is the name or IP address of the system running Electronic Service Agent.
  3. Log on to the Electronic Service Agent graphical user interface. See User security for information about authorization requirements.
  4. Select Export.
  5. Click Export settings to export the configuration information to a file.