Troubleshooting

Use the following tips for help with Data Collector administration:
I get the following error when I start a registered Data Collector:
Registration to remote service failed.
The Data Collector was not correctly registered with Control Hub. For example, the Data Collector might have been deactivated. Or, the authentication token might not have been copied to the $SDC_CONF/application-token.txt file for the Data Collector.
For complete steps on registering a Data Collector, see Register Data Collectors.
I get the following error when I use Control Hub to access a registered Data Collector installed on a cloud computing platform:
This site can't be reached.
If you register a Data Collector that is installed on a cloud computing platform such as Amazon Elastic Compute Cloud (EC2), configure the Data Collector to use a publicly accessible URL. For more information, see Using a Publicly Accessible URL.