Introduction to run file installation

The SOAR Platform is available in three packages, where each has a different installation procedure.

The instructions here describe how to install the software package (.run file).

If you have the Virtual Appliance package (.ova file), see the Virtual Appliance Installation.

If you require a FIPS-compliant package, contact IBM Security® Support.

You cannot upgrade from one package to another, or install different packages on the same system.

SOAR Platform Managed Security Service Providers add-on

The SOAR for Managed Security Service Providers (MSSP) add-on, licensed separately, provides managed security service providers with the ability to manage multiple customers from a single dashboard. Customer data is stored separately, but can be accessed and viewed from a global dashboard.

Many of the administrative procedures remain the same. However, you manage the administrative settings in the configuration organization. If you have the MSSP add-on, you need to use the SOAR for MSSPs Configuration Guide to configure and manage the MSSP add-on components.

Important: If you are configuring the SOAR Platform for an MSSP deployment, you do not need to create a regular SOAR organization. In addition, do not configure LDAP, as it is not currently supported for the MSSP add-on.