Error handling and notifications

You can configure the SOAR Platform to send an email notification when specific error conditions exist. By default, LDAP error notifications are turned off.

When LDAP notifications are enabled, the following error conditions trigger an email notification.

Unable to connect to the LDAP server.
One or more LDAP groups are deactivated.
An error was detected while synchronizing the LDAP user and group details with the LDAP Server.

Only users who have the Ability to view and modify permission receive the notification.

Configuring LDAP error notifications

Use the following commands to configure email notifications for LDAP error conditions.

To enable LDAP email notifications, type these commands.

sudo resutil configset -key ldap.enable_error_notifications -bvalue true

sudo systemctl restart resilient

To determine whether LDAP notifications are currently enabled, type this command.
```
sudo resutil configget -key ldap.enable_error_notifications
```
A value of 0 indicates that notifications are off, and 1 indicates that notifications are enabled.
To revert to the default setting and turn off LDAP email notifications, type this command:
```
sudo resutil configset -key ldap.enable_error_notifications -bvalue false
```